SHAWN LOGUE

Fractional COO & Delivery Leader
for Salesforce System Integrators

Stabilize Delivery.
Strengthen PM Maturity.
Reduce Founder Dependency.
Scale your SI Without Burning Out.

The Pain of Scaling a Salesforce SIIf your firm is between $2M–$10M, you’re likely facing the same set of problems most founder-led Salesforce SIs struggle with:

  • Delivery inconsistency and project “rescue missions”

  • PMs who need constant oversight or lack confidence

  • Internal admins drowning in reactive work

  • Delivery standards that shift by the week

  • Founders acting as the default escalation point

  • AEs reluctant to refer you into larger opportunities

  • Growth slowing despite more effort and more hours

This isn’t a talent problem — it’s a structure problem.You don’t need more certifications.
You need operational clarity and delivery maturity.

Bringing Calm, Predictable Operations to Founder-Led SIsAs a Fractional COO & Delivery Leader, I help Salesforce SIs strengthen the operational foundation required to grow beyond reactive mode.I focus on:

  • Stabilizing delivery

  • Improving PM maturity

  • Reducing founder dependency

  • Strengthening internal processes

  • Improving handoffs and expectations

  • Developing AE trust through consistency, not hype

  • Creating space for strategic leadership

You get the benefits of true operational leadership — without the cost or ramp time of a full-time executive.

Ideal Fit: Salesforce SIs Between $2M–$10MYou’ll get the most value from working with me if you’re:

  • A founder-led Salesforce consulting partner

  • Experiencing recurring delivery or PM challenges

  • Fighting fires more than driving strategy

  • Reliant on heroics instead of predictable processes

  • Seeing inconsistency in customer experience

  • Wanting stronger AE trust and cleaner sales-to-delivery motion

  • Ready to build a more stable, scalable operation

If this describes your world, you’re in the right place.

Let's Determine if We Are Aligned:
A 20-Minute Introductory CallYou don't need a sales pitch, and you don't have time to waste.Neither do I.The 20-Minute "Fit Call" is a focused conversation to determine if my Fractional COO model is the right solution for your specific bottlenecks.In 20 minutes, we will discuss:

  • Your Current State: The specific operational friction points slowing you down right now.

  • Your Goals: What "good" looks like for your delivery team and your own sanity.

  • The Match: A candid assessment of whether I am the right person to help you get there.

No fluff. No obligation.We will know quickly if there is a path forward. If I’m not the right fit, I’ll do my best to point you toward someone who is.

Strong Delivery = Strong GrowthMost Salesforce SIs don’t plateau because of sales.
They plateau because delivery becomes unpredictable.When your delivery is tight:

  • PMs lead with confidence

  • Escalations drop

  • Internal teams operate smoothly

  • AEs trust you with bigger deals

  • Founders regain time and sanity

  • Growth becomes possible again

Operational maturity is the multiplier that unlocks everything else.

20+ Years in Professional Services Operations & DeliveryI’ve spent more than two decades improving operations, delivery structure, and leadership across consulting organizations.My specialty is helping boutique Salesforce SIs build mature, predictable delivery systems that support real scale — without adding unnecessary overhead or complexity.I don’t bring theory.
I bring systems, clarity, and the experience to calm the chaos.

Ready to Stabilize and Scale Your SI?Book your 20-minute Fit Call.Let's find out if we are the right partners to fix your operations.

P.S. I only take on a small number of founder-led SIs at a time to ensure the right level of attention and leadership. If you’re considering partnering with me, now’s the time.

© 2025 Shawn Logue | [email protected]